IC Trends is thoroughly committed to maintaining the highest quality standards in the industry. Our personnel are experts in product evaluation, forecasting, purchasing, SCM, CRM, research, compliance, and other functional areas, and work cooperatively as an integrated team. By recognizing the expertise of each team member, and empowering each to participate in the decision making process, the company inspires cooperation, enthusiasm and efficiency. The result is that IC Trends customers receive the highest quality product on time, with all specified packaging, labeling, and delivery requirements met.
The quality assurance process begins with procurement, which includes vendor screening and continuous vendor performance ratings. No company can absolutely guarantee against counterfeit product, but IC Trends' product evaluation system has proven very successful, achieving a near-zero defect rating. Products and packaging undergo a visual inspection, comparison to manufacturer specifications, and thorough functional and electronic testing of statistically selected samples. We ship only products that completely adhere to all customer standards, using your specified packaging, labeling, and invoicing instructions. Only customer designated logistics partners are used to ship product and, if necessary, all funds are escrowed until product is received and approved.